Delivery Policy

Name Badges and accessories.  After ordering online, you will receive an email confirmation from eWAY or Paypal containing your order details (if you have provided your email address). We will normally confirm receipt of your order within a few hours of ordering.

Production and Delivery time frames

All our name badges are sent via a Toll Priority overnight satchel. This delivery system means we can get badges delivered in the quickest possible time at an affordable cost.

Resin domed products (The Bond)
1 to 9 badges | $8.00 | Created within 2 to 4 business days and delivered overnight
10+ badges | $11.00 | Created within 2 to 4 business days and delivered overnight
Express Service (Toll) | $25.00 | Guaranteed delivery within 3 business days*
Super Express Service | $40.00 | Order before 11am and we’ll drop everything have your resin domed badges delivered within 2 business days.*

Classic flat products (The Classic)

1 to 9 badges | $8.00 | Created within 1 to 3 business days and delivered overnight
10+ badges | $11.00 | Created within 1 to 3 business days and delivered overnight
Express Service | $25.00 | Guaranteed delivery within 2 business days*
Super Express Service | $40.00 | Order before 11am and we’ll drop everything have your classic badges delivered the next day.*
All prices include GST

Postage options | in more detail

Toll Overnight Satchel
Our Toll Overnight Satchel is delivered via courier and usually overnight. There are some remote locations that can take up to 2 days and incur an additional fee. You will be advised of the costs when you enter your postcode into our shipping calculator at checkout.

All Toll Overnight Satchels are tracked and require a signature on delivery. We ask that you provide a business address for delivery and ensure that there is someone at the office during business hours for collection. You will be advised the day of sending the package.

Express Service
Our Express Service (Toll) options is our priority service for URGENT orders. We will jump your order in the queue in production and delivery and we’ll guarantee your badges will arrive by the promised date.

Super Express Service
Order before 11am and we will drop everything and work on your order to ensure your badges are delivered when promised. Our resin domed badges can be sent the following business day and Classic flat badges sent the same day for delivery the following day.

Production Time Frames | in more detail

Our resin domed badges are typically ready for dispatch within 3 to 5 business days and our classic flat finish name badges within 1 to 3 business days. Our express service option for urgent jobs mean we can push your job through and get the resin domed products ready for dispatch within 2 business days and Classic Flat Finish badges within 1 day.

The times indicated above refer to the time you approve the artwork, not the time you place the order. We will always send a proof of your badges with every order and will only proceed with the order once confirmation has been received.

Damage or loss in transit is rare however if it happens we will take responsibility for it. Please call or email us to organise the return of damaged goods or to report that a parcel has not arrived.

If you wish to query a delivery please contact us at sales@badgelink.com.au.

*Toll Overnight Service can take up to 2 days in some remote locations. Enter your details in the shipping calculator at check out and if there are additional fees the package will take an additional day. Please contact us if you have any concerns about delivery